Frequently asked questions
We ship worldwide from Poland.
EPIC vinyl, CDs and merchandise are currently available for pre-order and will ship the week of December 12th.
You will receive an email with your tracking information as soon as your order has shipped.
All shipping rates will vary depending on a few different factors, some of which include:
* Domestic vs International shipments
* Total weight of package
* Selected shipping method
Yes, as long as your order has not already shipped and is not being updated to an international address! Please email services@8merch.com with your name, order number, and updated shipping address as soon as possible. Once your order leaves our warehouse we are unable to make any changes.
Once shipped, orders cannot be cancelled. We accept returns under the condition that a product was not opened or used. Shipping costs are not refundable.
Exchanges are dependent on current stock levels and item(s) purchased. Please email services@8merch.com for any exchange inquiries. The cost of shipping will be the customer's responsibility.